The washer is not the first quality gate.
A returnable-bottle process should define an incoming acceptance standard before machine selection. The standard separates bottles that can enter the validated wash route from bottles that require quarantine, specialist assessment or rejection. Washing cannot repair structural damage or establish the safety of an unidentified previous content.
Direct answer: reject or quarantine bottles with cracks, chips, severe neck or base damage, embedded foreign objects, incompatible formats, unknown potentially hazardous contents or any defect that makes automated handling unsafe. The precise standard must be agreed by the bottle owner’s quality and safety system.